Terms & Conditions

By accessing or using the CampaignHQ platform (the "Service"), you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must immediately cease using the Service. These Terms constitute a legally binding agreement between you and CampaignHQ ("Company," "we," "us," or "our"). We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Service following any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. If you are accessing the Service as a beta tester, your use is also governed by the CampaignHQ Beta Testing Agreement, Waiver of Liability & Non-Disclosure Agreement (the "Beta Agreement"), which is incorporated herein by reference. In the event of any conflict between these Terms and the Beta Agreement, the Beta Agreement shall govern with respect to your beta testing activities. If you are using the Service on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization to these Terms.

THE SERVICE IS CURRENTLY PROVIDED AS A BETA PRODUCT. By using the Service, you expressly acknowledge and agree that: • The platform is in active development and may contain bugs, errors, defects, security vulnerabilities, or other issues that could cause system failures, data loss, unauthorized disclosure, or unexpected behavior. • Features, functionality, interfaces, and data structures may change, be removed, or be added at any time without notice. • The Service may experience periods of instability, downtime, or interruption without warning. • Beta software is inherently less stable than commercially released software, and your use of the Service during the beta period is entirely at your sole risk. • The Service is NOT intended for production use, mission-critical workflows, or live political campaign operations where reliability is required. • CampaignHQ makes no representations or warranties that any beta features will be included in future commercial releases of the Service. • You will not rely on the Service for operational, strategic, legal, financial, or campaign decisions. Any such reliance is entirely at your own risk. We strongly recommend that you maintain independent backups of all data you input into the Service. CampaignHQ will not be liable for any loss, corruption, or inaccessibility of data arising from the beta nature of the Service.

The Service may be used in connection with political campaigns or advocacy efforts. You acknowledge and agree that: • The Service is NOT certified or guaranteed to comply with any election, campaign finance, privacy, or communications laws or regulations. • The Company does not provide legal, regulatory, or compliance advice of any kind. • You are solely responsible for ensuring compliance with all applicable laws governing your campaign activities, including but not limited to: – Election and campaign finance laws – Data protection and privacy laws (including CASL and PIPEDA) – Anti-spam and communications regulations – Voter contact and canvassing regulations The Company shall have no liability whatsoever for any regulatory violations, penalties, fines, enforcement actions, or reputational harm arising from your use of the Service in connection with political activities.

Subject to your compliance with these Terms, CampaignHQ grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or campaign management purposes. You agree not to: • Use the Service for any unlawful, fraudulent, deceptive, or unauthorized purpose • Violate any applicable federal, provincial, or local laws or regulations, including but not limited to Canada's Anti-Spam Legislation (CASL), the Personal Information Protection and Electronic Documents Act (PIPEDA), or applicable U.S. laws • Process highly sensitive personal data (e.g., health, financial, biometric, or regulated voter data) without adequate and lawful safeguards • Upload, transmit, or distribute any content that is defamatory, obscene, abusive, or infringing on the rights of any third party • Attempt to gain unauthorized access to any portion of the Service or its related systems • Use any automated means, scraping tools, or bots to access, collect data from, or interact with the Service • Interfere with or disrupt the integrity or performance of the Service • Reverse engineer, decompile, or otherwise attempt to derive the source code of the Service • Resell, sublicense, or otherwise commercialize access to the Service without our express written consent CampaignHQ reserves the right, in its sole discretion, to refuse service, terminate accounts, or restrict access to users who violate these Terms.

5.1 Confidential Information In connection with your use of the Service (including during any beta testing period), you may be exposed to non-public information relating to the Service and the Company, including but not limited to product features, roadmaps, performance, vulnerabilities, pricing, strategy, and documentation ("Confidential Information"). 5.2 Obligations You agree to: • Maintain strict confidentiality with respect to all Confidential Information • Not disclose Confidential Information to any third party without prior written consent from CampaignHQ • Use Confidential Information solely for the purpose of using the Service as permitted by these Terms 5.3 Exclusions Confidential Information does not include information that: (a) is or becomes publicly available without breach of these Terms; (b) was already known to you prior to disclosure; or (c) is independently developed by you without use of Confidential Information. 5.4 Duration Confidentiality obligations shall survive for five (5) years following termination of your access to the Service. 5.5 Beta Testers If you are a beta tester, your confidentiality obligations are additionally governed by the Beta Agreement, which takes precedence in the event of any conflict.

6.1 User Data Ownership You retain ownership of all data, content, and information you submit to the Service ("User Data"). By submitting User Data, you grant CampaignHQ a limited, non-exclusive, royalty-free license to store, process, and display your User Data solely for the purpose of providing the Service to you. 6.2 Data Backup Responsibility YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING INDEPENDENT BACKUPS OF ALL USER DATA. CampaignHQ does not guarantee the preservation, integrity, or availability of your data. We strongly recommend maintaining your own regular backups through independent means. CampaignHQ shall not be liable for any loss, corruption, deletion, or alteration of User Data, regardless of the cause. 6.3 Sensitive Data You acknowledge that the Service is not designed, tested, or certified for the storage or processing of highly sensitive data categories. You agree to avoid submitting such data unless you have implemented adequate independent safeguards and confirmed compliance with applicable law. 6.4 Data Security While CampaignHQ implements reasonable technical and organizational measures to protect User Data, we cannot guarantee that unauthorized third parties will never circumvent our security measures or that your data will remain secure at all times. You acknowledge that: • No method of electronic transmission or storage is 100% secure • Data may be lost, corrupted, accessed, or deleted at any time • CampaignHQ is not responsible for unauthorized access to your account resulting from your failure to maintain secure credentials • In the event of a data breach, CampaignHQ's liability shall be limited as set forth in Section 8 of these Terms 6.5 Contact Data & Privacy Laws You are solely responsible for ensuring that your use of the Service complies with all applicable privacy and data protection laws, including CASL, PIPEDA, and any other relevant legislation. You represent and warrant that you have obtained all necessary consents and authorizations to collect, store, and process any personal information of third parties through the Service. 6.6 Third-Party Services The Service may integrate with or link to third-party services (including but not limited to Stripe for payment processing, Resend for email delivery, and mapping providers). CampaignHQ is not responsible for the privacy practices, data handling, or security of any third-party service. 6.7 Third-Party Tracking & Analytics Integrations The Service allows you to connect your own third-party analytics and tracking tools (including Google Tag Manager and Google Analytics) to your published campaign site by entering a container or measurement ID ("Tracking ID") in your site settings. (a) No Auditing of Container Contents. CampaignHQ injects only the standard, publicly published bootstrap code for the tracking provider, parameterized with your Tracking ID. CampaignHQ does not review, audit, control, or have visibility into the tags, pixels, custom HTML, or scripts you configure inside your own tracking container. The contents of your container may be changed by you at any time without CampaignHQ's knowledge. (b) Sole Responsibility for Container Contents. You are solely and fully responsible for all tags, pixels, and scripts configured within your tracking container, and for ensuring they comply with all applicable privacy and data protection laws, including PIPEDA, CASL, the GDPR, and any other relevant legislation. This includes obtaining any necessary consent from visitors before non-essential cookies or tracking technologies are set. (c) Consent Banner. When a Tracking ID is configured, CampaignHQ automatically displays a cookie consent banner on your published site and sets Google Consent Mode v2 to "denied" by default. Tracking cookies are only activated after a visitor accepts. Notwithstanding this feature, you remain responsible for ensuring your tracking container respects consent signals and for the lawfulness of any data collected. (d) No PII in the Data Layer. You must not push personally identifiable information (including but not limited to email addresses, names, phone numbers, or donor information) into the Google Tag Manager data layer or any similar tracking mechanism. Only anonymous, aggregate events (such as page views or button clicks) may be tracked. (e) Right to Disable. CampaignHQ reserves the right to disable any Tracking ID, in its sole discretion, if we determine that the associated container may violate these Terms, harm visitors, or expose CampaignHQ to legal or reputational risk. (f) No Liability for Third-Party Trackers. CampaignHQ is not liable for any data collected by, or any act or omission of, third-party tracking providers operating on your campaign site, including any breach of visitor privacy, regulatory penalty, or loss arising therefrom.

CampaignHQ does not guarantee that the Service will be available at any particular time or on a continuous, uninterrupted basis. We expressly disclaim any and all responsibility for: • Service downtime, interruptions, or outages, whether scheduled or unscheduled • Delays in data processing or email delivery • Failures caused by third-party infrastructure, hosting providers, or internet connectivity issues • Loss of access to the Service due to circumstances beyond our reasonable control We reserve the right to suspend the Service at any time for maintenance, upgrades, or any other reason without prior notice and without liability to you. We do not commit to any specific service level agreement (SLA) or uptime guarantee.

THE SERVICE IS PROVIDED ON AN "AS-IS," "AS-AVAILABLE," AND "WITH ALL FAULTS" BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CAMPAIGNHQ EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT • WARRANTIES THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS • WARRANTIES THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, TIMELY, SECURE, OR RELIABLE • WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT, DATA, OR INFORMATION OBTAINED THROUGH THE SERVICE • WARRANTIES THAT DEFECTS IN THE SERVICE WILL BE CORRECTED • WARRANTIES REGARDING DATA INTEGRITY, STORAGE, OR RETENTION • WARRANTIES OF SECURITY, AVAILABILITY, OR UPTIME No advice or information, whether oral or written, obtained by you from CampaignHQ or through the Service shall create any warranty not expressly stated herein. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CAMPAIGNHQ, ITS FOUNDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY: • DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES • LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES • LOSS, CORRUPTION, OR UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS • SERVICE INTERRUPTIONS, SYSTEM FAILURES, OR TECHNICAL MALFUNCTIONS • UNAUTHORIZED ACCESS TO OR BREACHES OF OUR SYSTEMS OR YOUR ACCOUNT • ERRORS OR INACCURACIES IN THE SERVICE OR ANY CONTENT THEREIN • PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF THE SERVICE • ANY OTHER MATTER ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, GROSS NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF CAMPAIGNHQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU EXPRESSLY WAIVE ANY CLAIMS BASED ON NEGLIGENCE OR GROSS NEGLIGENCE. DURING THE BETA PERIOD, CAMPAIGNHQ'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS SHALL BE $0 CAD. AFTER ANY BETA PERIOD ENDS, IF LIABILITY CANNOT BE FULLY DISCLAIMED, CAMPAIGNHQ'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO CAMPAIGNHQ IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR ONE HUNDRED CANADIAN DOLLARS (CAD $100.00), WHICHEVER IS GREATER. Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

You agree to indemnify, defend, and hold harmless CampaignHQ and its founders, directors, officers, employees, agents, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: • Your use of or access to the Service • Your violation of these Terms or the Beta Agreement • Your violation of any applicable law, regulation, or third-party right, including any election, campaign finance, or privacy law • Any content, data, or information you submit, post, or transmit through the Service • Your breach of any representations or warranties made in these Terms • Any campaign activities conducted using the Service, including but not limited to email communications, donor solicitations, voter outreach, or canvassing activities • Any regulatory investigations, fines, or enforcement actions arising from your use of the Service CampaignHQ reserves the right, at your expense, to assume exclusive control of any matter subject to indemnification by you. You agree to cooperate with our defense of such claims.

11.1 Billing If you subscribe to a paid plan, you agree to pay all applicable fees as described at the time of your subscription. All fees are in Canadian Dollars (CAD) unless otherwise specified and are non-refundable except as expressly stated herein or required by applicable law. 11.2 Automatic Renewal Subscriptions automatically renew at the end of each billing period unless cancelled prior to the renewal date. By providing payment information, you authorize CampaignHQ to charge the applicable fees on a recurring basis. 11.3 Price Changes CampaignHQ reserves the right to modify subscription fees at any time. We will provide reasonable notice of any price changes. Your continued use of the Service after a price change takes effect constitutes your acceptance of the new pricing. 11.4 Refund Policy All subscription fees are non-refundable. We do not offer refunds or credits for partial billing periods, unused features, or service interruptions. If you cancel your subscription, you will retain access to the Service until the end of your current billing period. 11.5 Stripe Payment Processing Payment processing is handled by Stripe, Inc. By providing payment information, you agree to Stripe's Terms of Service and Privacy Policy. CampaignHQ does not store your full payment card information.

12.1 Termination by CampaignHQ CampaignHQ reserves the right, in its sole discretion and without prior notice or liability, to: • Suspend or terminate your access to the Service at any time, for any reason or no reason • Modify, discontinue, or suspend any feature or the Service as a whole, temporarily or permanently • Delete your account and associated data following account termination We may, but are not obligated to, provide notice of suspension or termination. 12.2 Effect of Termination Upon termination of your account: • Your right to access and use the Service will immediately cease • You must cease all use of the Service and any downloaded materials • CampaignHQ may delete your User Data after a reasonable period, with no obligation to retain or provide copies • All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 5, 8, 9, 10, and 13 12.3 Termination by User You may terminate your account at any time by cancelling your subscription through the account settings or by contacting us. Termination does not entitle you to any refund of prepaid fees.

The Service, including all software, design, text, graphics, logos, icons, and other content, is owned by CampaignHQ and is protected by Canadian and international copyright, trademark, and other intellectual property laws. You are granted no rights or licenses with respect to the Service other than the limited license expressly set forth in Section 4 of these Terms. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent. Any feedback, suggestions, or ideas you provide regarding the Service are voluntary, non-confidential, and may be used by CampaignHQ freely and without obligation or compensation to you. All such feedback becomes the exclusive property of CampaignHQ upon submission.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. 14.1 Mandatory Arbitration Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service shall be resolved by final and binding arbitration, except where prohibited by applicable law. Arbitration shall be conducted in Ontario, Canada. The proceedings shall be confidential. By agreeing to these Terms, you waive your right to a trial before a judge or jury for any such dispute. 14.2 Class Action Waiver TO THE FULLEST EXTENT PERMITTED BY LAW: • You agree to bring claims against CampaignHQ only in your individual capacity. • You waive any right to participate in a class action, collective action, or representative proceeding of any kind. • No arbitration or proceeding shall be consolidated with any other without the prior written consent of all parties. 14.3 Exceptions Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction in Ontario, Canada to prevent irreparable harm pending arbitration. 14.4 Severability If the class action waiver in Section 14.2 is found unenforceable, the entirety of Section 14.1 shall be null and void, and any dispute shall be resolved by the courts of Ontario, Canada.

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. To the extent that a dispute is not subject to arbitration under Section 14, you irrevocably submit to the exclusive jurisdiction of the courts of the Province of Ontario, Canada for the resolution of any such dispute. If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16.1 Entire Agreement These Terms, together with our Privacy Policy and (where applicable) the Beta Agreement, constitute the entire agreement between you and CampaignHQ with respect to the Service and supersede all prior agreements, representations, and understandings. 16.2 No Waiver Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of CampaignHQ. 16.3 Assignment You may not assign or transfer your rights or obligations under these Terms without our prior written consent. CampaignHQ may freely assign these Terms without restriction. 16.4 Force Majeure CampaignHQ shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, government actions, or internet service disruptions. 16.5 Contact For questions regarding these Terms, please contact us at: CampaignHQ Email: info@campaignhq.ca Website: campaignhq.ca